In-home pet sitting ยท Cape Town and surrounding areas
Loving pet care at home, while you're away.
Vacay Sitters connects you with local pet sitters who look after your pets in your own home, so their routine, their bed and their favourite spots stay just the way they like them.
Find a sitter in the Vacay Sitters app
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Care in your own homeYour pets stay where they're most comfortable.
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Sitters reviewed firstOur team reviews every sitter application before approval.
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Stay in touchMessage your sitter and get photos in the app.
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Book in the appChoose your dates, see the price and pay when you book.
How it works
Pet sitting, sorted in three steps
From planning your trip to coming home to a happy pet.
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Tell us about your pet
Download the app, create your profile and add your pets: feeding routines, medication, behaviour and anything else your sitter should know.
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Choose your sitter
Pick your dates and browse approved sitters near you. Watch their introduction videos, read reviews from other pet owners, then book and pay in the app.
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Relax while you're away
Once your sitter accepts, they check in and out through the app, and you can keep in touch with messages and photos throughout your booking.
Why in-home pet sitting
Home is where your pets feel most at ease
In-home pet sitting lets your pets stay in familiar surroundings while you travel, with someone looking after them in the way you've asked.
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Familiar surroundings
Your pets stay in their own space, with their own bed, garden and favourite spots.
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Their routine, kept
Share feeding times, medication and quirks in the app so your sitter can follow your pet's routine.
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Focused on your pets
Sitters may not bring other people or pets into your home during a booking.
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Stay in the loop
Message your sitter and receive photos and updates in the app while you're away.
Our sitters
How sitters join Vacay Sitters
Sitters apply through the Vacay for Sitters app and complete these steps before they can accept bookings.
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Application and profile
Sitters tell us about their experience with pets, their skills and the areas they can work in.
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Identity documents
They submit an identity document, proof of address and a selfie for our team to review.
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Introduction video and quiz
They record a short introduction video for their profile and complete a knowledge quiz.
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Onboarding call
They're invited to a video call with our team.
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Review and approval
Our team reviews each application before a sitter can accept bookings. After every booking, pet owners can rate their sitter.
Verification helps build trust, but no screening process can guarantee how someone will behave. We recommend chatting with your sitter in the app and arranging a meet-and-greet before your booking.
For sitters
Love pets? Become a Vacay sitter.
Earn by caring for pets in your area, on a schedule that suits you. Sitters work as independent service providers and manage their availability, bookings and messages in the Vacay for Sitters app.
- Download the Vacay for Sitters app
- Complete your profile and the verification steps
- Start accepting bookings once you're approved
We're currently welcoming sitters in Cape Town and surrounding areas.
FAQ
Frequently asked questions
What is in-home pet sitting?
A sitter looks after your pets in your own home while you're away, following the care instructions you provide. Pet sitting bookings on Vacay Sitters are overnight stays, booked per night.
Where is Vacay Sitters available?
We currently operate in Cape Town and surrounding areas. The app shows the sitters available in your area.
How are sitters vetted?
Sitters submit an identity document, proof of address, a selfie and an introduction video, complete a quiz and an onboarding call, and are reviewed by our team before they can accept bookings. Read how sitters join.
How do I book and pay?
Everything happens in the Vacay Sitters app. You'll see the price before you pay, and payment is made when you book.
Can I meet my sitter before the booking?
We recommend it. You can message sitters in the app, and a short meet-and-greet before your booking helps your sitter and your pets get to know each other.
What if I need to cancel?
Refunds depend on how far ahead of the start date you cancel. See our Refund & Cancellation Policy for details.
What happens in an emergency?
Add an emergency contact to your pet's care notes in the app, and share your vet's details with your sitter. In an emergency, your sitter may take reasonable steps to protect your pet's health or safety, including seeking veterinary care. Vacay Sitters does not provide pet, liability or property insurance for bookings. See our Terms & Conditions.
How do I delete my account or personal data?
See Account & Data Deletion for how to send us a deletion request.
Contact
Get in touch
Questions about the app, a booking or becoming a sitter? We're happy to help.
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Email support
helpdesk@vacaysitters.co.za -
WhatsApp
Chat on WhatsApp -
Phone
+27 60 591 3888 -
Partnerships
admin@vacaysitters.co.za